Locating Enquiries

Tracing Services

Professional tracing services designed to help establish current contact, location and other relevant information concerning persons of interest.

Overview

What this service covers

People become hard to find for ordinary reasons at least as often as deliberate ones. They move, change numbers, change employment, or simply lose touch with the party that now needs them.

Tracing establishes current, verified contact and location information for a named individual, and records how recent and how reliable each piece of that information is.

Typical situations

When You May Need This Service

01

A witness is needed and cannot be found

A material witness has moved or changed contact details.

02

A beneficiary or next of kin must be identified

A payment, policy or estate requires the correct person to be located and confirmed.

03

A party has gone quiet

Correspondence is unanswered and it is unclear whether it is reaching anyone at all.

04

Details on file have aged

Information held needs re-verification before it is relied on.

Scope

What We Investigate

The enquiries below are the ones most often required. Scope is agreed for each instruction, so a file only carries the work it actually needs.

  • Current address enquiries
  • Contact number verification
  • Employment and activity enquiries
  • Next of kin and beneficiary enquiries
  • Witness location
  • Confirmation of identity
  • Re-verification of aged information

Methodology

Our Approach

Each instruction follows the same sequence, so findings can be traced back to how they were established.

01

Identity confirmation

We establish that the subject is properly identified before enquiries begin, so the wrong person is not traced.

02

Source enquiry

Available records and sources are used to develop current location and contact information.

03

Field verification

Where appropriate, addresses and occupancy are confirmed on the ground rather than assumed from a record.

04

Dated reporting

Findings are reported with the date and the basis of verification for each item.

Output

What You Receive

Reporting is the product. Every instruction closes with a written record that sets out what was established and on what basis.

Tracing report

Location and contact information established, with the date and basis of each finding.

Verification status

Whether each item was confirmed in the field, taken from a record, or not confirmed at all.

Supporting record

Photographs or notes supporting an address confirmation, where these were obtained.

Documented negative

Where the subject could not be located, the enquiries made are set out in full.

Related

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Investigative support for advocates and legal teams requiring factual enquiries, tracing, verification, background investigations and evidence gathering.

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Questions

Frequently Asked

If your question is not answered here, our team can usually give you a direct answer before you commit to anything.

As much identifying detail as you hold: full name, any former addresses, date of birth, identification numbers, and any known associates or employment.

No. Some subjects cannot be located from the information available, and some enquiries are not open to us. We report what the enquiry established, including a negative result.

Only if the instruction asks for it. Confirmation of an address can often be completed without approaching the subject at all.

Each finding is dated. Where information came from a record rather than a field check, the report says so.

Talk to us about Tracing Services

Tell us what needs to be established. Our team will confirm scope, turnaround and reporting requirements before any work begins.