GradeCrest investigates insurance claims, traces assets and verifies backgrounds for insurers, advocates and corporates across Kenya. You get evidence that stands up in court, and a preliminary report inside seven days.
Every matter closes with a single report your claims committee or counsel can act on.
Insurers, law firms and corporates instruct us for the parts of a matter that have to hold up later — under scrutiny from a claims committee, an adjuster or a judge.
We test the claim against the facts on the ground — site inspections, witness interviews, surveillance and documented evidence. Where fraud is present we prove it; where the claim is genuine we say so, and both findings are fully substantiated.
Locating third-party vehicles, property, financial assets and the people behind them, so your subrogation action has something to attach to. Skip tracing, database work and field investigation, returned as a documented report of what we found and where it sits.
Know exactly who you are dealing with before you sign, hire or lend. Corporate due diligence, employment verification, directorship checks and criminal record searches, returned as a decision-ready summary.
Consistency is what makes findings defensible. Nothing is improvised, and you can see where your matter stands at any point.
Every file opened at GradeCrest carries a chain-of-custody protocol from first instruction through to the final report, because evidence is only ever as strong as the process that produced it.
Every engagement runs on our own case management platform — digital intake, live progress, secure evidence storage and structured reporting. It is how a five-stage process stays a five-stage process on the two-hundredth file.
GradeCrest Insurance Investigators is a Kenyan forensic investigation firm working in claim investigation, asset tracing and background verification. Our name says what we hold ourselves to on every engagement we accept.
We act for insurance companies, law firms, corporates and private clients, and everything we produce is built to survive legal scrutiny — supported by internal systems that keep each matter on schedule and on standard.
The firm was founded and is run by investigators with backgrounds in law enforcement, forensics and financial intelligence, working across Kenya and the wider East African region.
Verified truth. Every time.
Our standing commitment to every client who instructs us.
Complex matters rarely sit inside one specialism, so our teams combine field investigation, financial analysis and insurance experience from the outset.
Investigators drawn from the Directorate of Criminal Investigations and specialist police units, with decades of field experience in complex criminal and civil matters.
Specialists in financial trail analysis and fraud detection, bringing forensic rigour to claim evaluation and subrogation matters.
Former adjusters and underwriters who understand policy interpretation, claim evaluation and the procedural expectations of the industry end to end.
Guided by integrity and driven by excellence, we are committed to delivering truth, justice and technological innovation through professional investigative services.
To deliver world-class investigation services to our clients — partnering with each of them to analyse their needs, plan effective and secure operations, and safeguard their core interests throughout every engagement.
To lead and set the pace in the investigations field across Kenya and the wider East African region — recognised as the most trusted firm in the sector, and setting the standard others work to.
Honest, ethical conduct in every investigation we run.
Superior results through meticulous attention to every detail.
Strict privacy and discretion in all client matters, always.
Expert conduct and dedication to client outcomes throughout.
Every matter we accept carries our reputation. These figures come from years of disciplined execution rather than a good quarter.
Our Kitisuru headquarters, Membley branch and Mombasa office anchor the firm on both the capital and the coast, and our field investigators work the rest of the country from there.
Epic Ridge Apartments, Block 40 D
Getathuru Road, Kitisuru
Westlands, Nairobi
Eaves Drop Apartments
Membley, Ruiru
Kiambu County
Reload Building, 1st Floor
Along Meru Road
Opposite Naivas GPO
Most of our work now comes from organisations that instructed us once and kept the relationship. These are the reasons they give.
Fully licensed investigators, kept current on techniques and on Kenyan legal requirements.
Our own systems give end-to-end digital traceability, from intake through to archive.
Every engagement is handled confidentially, and your information stays protected end to end.
Seven-day preliminary closure on average, with same-day deployment on time-critical matters.
Court-admissible documentation with clear findings, an evidence index and a usable conclusion.
Former law enforcement, forensic specialists and financial intelligence experts on the same file.
Whether you are an insurer, a law firm or a corporate client, the fastest route to the right answer is a short conversation. Nothing you send here goes any further.
A senior investigator will review your enquiry and respond within three business minutes during office hours.
A senior investigator reviews every enquiry personally and replies within three business minutes during office hours.